* Be patient - Due to the financial crisis, there is a large volume of calls we take every day so hold times might seem long some days. Please be assured Citi Mortgage is working as diligently as they can to help homeowners like yourself stay in their homes.

* Be part of the team - You can trust the department to do its best to help you. They added to their mortgage division by purchasing ABN AMRO Mortgage in 2007. This deal brought in some 1.5 million customers. Unfortunately, some of these customers are now undergoing foreclosure and are in jeopardy of falling behind in their monthly mortgage payments. Luckily, Citi Mortgage has launched a program called the Citi Homeowner Assistance program for its borrowers in need of a mortgage loan modification to save their family home. This often makes the CitiMortgage loan modification program a time consuming process and leaves many homeowners confused and disillusioned. But there is no need to give up - using loan modification services can make the entire process less stressful and the chance of your family being approved is higher. Their job is making sure your documentation is correct, up to date and ready for submission to your lender. They also handle all the phone calls to your lender, which can be very overwhelming if you try to do yourself.

Another important step of the CitiMortgage process will involve the creation of a hardship letter which will be sent to Citi and will outline the reasons why you are not able to meet your current financial obligations. Again, this is where using a loan modification service is beneficial. They will be able to help you produce an effective letter.

There are also no guarantees, so take action now before it's too late.

What results can you expect from a Citi mortgage loan modification? What results can you expect from any loan modification for that matter? Modifying a loan simply means that you are restructuring the terms of the loan without actually rewriting it.

Because of the current global financial melt down. Many banks have been forced to perform loan modifications to help borrowers prevent a foreclosure. When I say that banks are being forced. I actually mean this in two ways. The first is that many banks can no longer take any more properties back. They are actually in the business of lending money. For every property that the bank has on it's books, they have less money to lend.

Other lenders such as country wide are actually being forced to perform loan modifications as a condition of the bailout. It will also help the bank prevent having to take back an ever increasing amount of properties and hopefully allow the consumer the ability to get back on track.

So back to the first question. 1. You can get a few months of payments waived. Depending on the lender.

Is your mortgage in default?

What are the reasons you feel you will not be able to make continued payments on your original loan?

As you can see, the process involves documents being analyzed and reviewed by the mortgage lender. However, there are guidelines that determine who can qualify for a loan modification. There are also no guarantees, so take action now before it's too late.
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